Butler Service
Enhanced 24-hour butler service is yours to enjoy when you stay on at The Ritz-Carlton, Kuala Lumpur. Everything you need will be attended to, from unpacking your suitcases to preparing your bath.

Direct In-room Check-In
Prompt and personalised in-room check-in whereby guests arriving at the hotel are escorted up to their rooms by the Guest Service Agents for the check-in process.

Concierge
For all enquiries, transportation needs, airline reservations and tickets as well as assistance
with local events and information, please contact the Concierge in the Lobby.

Limousine
Limousines are available for airport transfers or hourly rental. Please contact the Concierge.

KLIA Ekspress VIP Service
You will be greeted at the immigration in the airport, escorted through customs and into the KLIA Ekspress train. Once you arrive at KL Sentral, you will be chaufferdriven in a limousine to the hotel. Hotel registration will be done in your room. Additionally, limousine service is available via the Concierge

Room Service
24-hour Room Service is available daily.

Safe Deposit Boxes
Personalised electronic safes are provided in all guest rooms. Additional safe deposit boxes are also available at the Front Desk in the Lobby.

Laundry
Laundry, dry-cleaning and pressing services are provided by our garment care professionals. Same day and express services are available.

Wake-up Call
Wake-up calls can be arranged through the operator.

Baby-Sitting
Arrangements for baby-sitters can be made through Housekeeping.

Express Check-Out
An Express Check-Out service is available upon request from the Front Desk. An extended check out time can be requested by contacting the Front Desk. Additional chargers may apply and will be confirmed subject to availability.